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International Student Pre-Arrival Information

Arriving in the UK

You will need to aim to arrive in the UK the Saturday before your course starts. Ensure you inform us of your arrival details in good time, on This email address is being protected from spambots. You need JavaScript enabled to view it. +44 (0)1582 453 377. Remember to take your documentation showing that you have been accepted on to the course with you on the plane.

Please be prepared for an immigration interview with UKBA staff at the airport on arrival. You must be able to answer questions and have a basic conversation without the assistance of an interpreter - failure to do so may result in access to the UK not being granted and having to return home.

Arriving by plane

Most international students arrive by plane and organise a taxi to take them from the airport to the Luton. If you are arriving by plane and have booked an airport transfer with us, the taxi driver will wait for you in the arrivals hall, holding a sign which will state ‘TransGlobal Educational Team’.

If you arrive at the airport and no one has met you, please ring the International Study Centre on 01582 453 377 and give your name to the receiver. They will locate your driver for you. For emergencies only please call: 07985 246 823.

The taxi company is called 404040 and their number is 01582 404040.

The taxi driver will take you to Luton. They will know the accommodation you will be staying in, but it is a good idea for you to have the details of where you are staying easily to hand.

Making your own way to Luton

By Train: The best way to get to King Cross St Pancras International is by train from Heathrow Airport. The fastest trains take on average 35-40 minutes. You can then take a direct train to Luton.

By Coach: You can take a Coach (National Express) from Heathrow Airport to luton, the cost will be approximately £22.00, the coach will usually stop at Luton Airport before arriving in Luton Town Centre, where you should alight.

By Taxi: You can take a taxi from the airport straight to Luton, these usually take 40-50 min but can be very costly.

By Car: If you are arriving by car you should be able to drive to the residences and unload, you will need to park in one of the visitors car parks once you have unloaded.


Upon payment of the full deposit of tuition fees you may request for character reference letters, travel letters, council tax and library reference letters. You are advised to keep your letters safe, as second issues will incur a charge of £5. This has come about because there are some learners who are in the habit of requesting letters numerous times without actually needing them.  

Your course starts on Monday 3rd February 2014. You will need to report to the TransGlobal Educational Reception, located at 18-20 Dunstable Rd, LU1 1DY, at 9am on Monday 3rd February 2014. We expect you to arrive in your accommodation on Saturday 1st February 2014 to allow time for you to settle in. If you arrive prior to these dates you must organise and secure some private accommodation for yourself.

If you know that you will miss the start of term and have booked accommodation provided by us, you must inform us of your flight details so we can inform the Property Manager.

What to Pack

Essential items to bring with you include:

1.    Passport!!!
2.    Visa / Home Office letter
3.    Confirmation of Acceptance of Studies
4.    Offer letter
5.    Sponsor Letter (only applicable if you are a sponsored student)
6.    Qualifications certificates
7.    4 Passport style photographs
8.    Accommodation documents
9.    Essential toiletries and medications
10.  An alarm clock – for those early starts!
11.  A certified UK adapter for your electronics. The UK uses a a higher current than most countries and as such can destroy equipment if a certified adapter is not used.

You may also wish to bring along some photographs of family / friends and other personal items to make you feel more at home.

Living in Luton

Luton is the largest town in Bedfordshire and lies approximately 50 km north of London. It has excellent transport links to the rest of the UK and Europe, and the capital is only a 30-minute train journey away. Coaches are also available, providing convenient links with other major cities such as Manchester, Liverpool and Birmingham.

For students thinking of living at home during their time at university, Luton is easily accessible from other regional centres such as Watford, Leighton Buzzard and Milton Keynes. The London Luton Airport is located just 5km from the Luton campus, and offers cheap flights to Europe and many other locations.

The Luton Carnival, held on the late May bank holiday, is the largest one-day carnival in Europe.

The town was for many years famous for hat-making, and was also home to a large Vauxhall Motors factory; the head office of Vauxhall Motors is still situated in the town. Car production at the plant began in 1905 and continued until 2002, but commercial vehicle production remains.

Luton also boasts one of the richest cultural diversities within the UK. No matter where you are from, you will likely find someone from your area on online forums such as Facebook or Twitter.

Health Issues

Once you have settled in Luton you should register with a doctor. If you are an overseas student with a visa lasting more than six months you are entitled to National Health Services just the same as British citizens.

Your local drug store will tell you where the nearest doctor's surgery is to your home. For Family Planning services you do not need to be registered with a doctor; The Lodge in George Street  West offers such services as do the National Family Planning Services.

Travel Letter

If you are an overseas student and wish to travel outside the UK during your time here, you are advised to ask for a travel letter which confirms your full time student status to immigration officials. 

Opening  a  Bank Account  

This can potentially be extremely difficult for overseas learners thanks to new, more secure banking regulations. You will therefore need to approach the bank first and ask them for their requirements. If a reference letter from the Institution’s one of them, you may then approach the Institution for one. You will need to have the full address of the bank you want to apply to.


If you require the Institution to arrange for accommodation please inform us. We will give you a list of the possible student accommodation agencies within Luton and they will find you accommodation within easy reach of the centre. It is possible to find student type accommodation for approximately £60-£70 per week, excluding meals per single room. You might also find it easier and cheaper to live with friends and relatives, as you will spread the living expenses together.  

Some residences are self-catering and your kitchen is equipped with a cooker, fridge, freezer, microwave, kettle, toaster, iron and ironing board. No cooking utensils, crockery or cutlery are provided, so we recommend buying these when you arrive.

Council Tax

As a student you do not have to pay council tax. You will receive a council tax exemption letter from the centre, which you should send to your borough council when you receive a tax demand.

Police Registration

If, on entering the UK, your visa is stamped with the words “Register with UK Police on arrival” this must be done AS SOON AS POSSIBLE. Staff at TransGlobal will help you with this. You will have the opportunity to register with the police during your first few weeks with us. You will need your passport and a sum of money, currently in the region of £34. You will be given further information on registering with the police during the induction programme.

Induction Programme

During the first week of the programme as well as completing all your registration forms, you will have the opportunity to meet your tutors and Student Ambassadors. The Student Ambassadors are previous TransGlobal students who are now in their chosen careers. Your tutors, Head of Centre and Student Ambassadors will welcome you to the Institution and provide you with key information. An induction timetable will be sent to you prior to arrival. You will also receive an arrival pack when you come to the TGE on the first day.

During the induction programme you will have a complete introduction to the UK, the Institution, and TransGlobal Educational.

You will:
•    Register with us and receive a library card
•    Get set up and logged into the institution's network
•    Learn about the programme that you have registered for, including information relating to progression to a university
•    Learn the rules and regulations of TransGlobal
•    Open a bank account
•    Register with local health services
•    be given the opportunity to ask questions about accommodation issues
•    Learn about visa applications
•    Register with the UK police, if necessary

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